Frequently Asked Questions

To find out more answers to your questions, book a discovery call

Why Oxygen Builder with WordPress?

We built sites for small to medium businesses or startups. WordPress itself for first built for blogging, but this changed and any kind of website can be built on this platform. There comes also various plugins and some of them are page builders. Oxygen builder gives the developer flexibility, and deeper functionality to customize the WordPress and it is considered one of the best and most powerful.


How do I maintain my WordPress website?

Not every site is the same, that is a fact! The foundation of WordPress site is the same, however the features and functionality differs. You may take care of the super basic tasks yourself, that is true, and we will teach you the basics, but eventually you need a WordPress expert to take care of the advanced tasks at the end.


How much does it cost to maintain a WordPress website?

Our monthly WordPress support services start at 49€ which cover only standard WordPress service tasks. It is scalable, that means if you require advanced website support it adds up to the base price.


Does WordPress need maintenance?

Yes, it does. It is your property and it is dynamic, it is recommended that even after your site is built someone must continue to take care of it on a professional level. Check our web design and development pricing, in the maintenance section tab you might get a proper idea of what a proper WordPress website management consists of.


How often should you redesign your website

In digital world, everything can be quickly outdated and the websites are not an exception. In general, it is recommended to redesign your site when you notice a low search engine ranking, low conversion, technical issues (slow load times), or the visuals does not reflect your brand anymore, and many more.

What is website redesign?

It is refreshing and modernizing the structure, content, navigation, user experience and also the technical aspect of the site that leads to achieve significant improvement in performance, visibility and boosting the client revenue.


How much does it cost to remake a website?

Redesigning a site on your own will cost you time and money. Hiring a professional website agency will cost you between 500 - 20.000. This cost increases depending your business requirements. Please mind that website redesign consists of various fields that influence the final price, such as: UX/UI, SEO, Development, Copywriting, Project Management, Maintenance. It is never "just" remake.


Should I update my website or start again from scratch?

The main driver for completely rebuilding a website tends to be technical. But you may want to consider a redesign if, for example, you have chosen to refresh your brand or totally rebrand your business.


How difficult site changes will be in a few years from now?

You can ultimately lean on us to create a sustainable and future-proof website for you. That's why the discovery phase is really important where we put a lot of effort to get to know your company, your company values, and your company goals and your market. But to answer the question from technical point of view we build everything in WordPress, which is widely most used CMS in the world. We keep the plugins at minimum and coding too.


Local, national or international SEO copywriting, which one to choose?

National, and international copy require more complex process, it is always said it is harder to rank, but not impossible - you will have to dive right in with a large number of pages supported with content marketing. The crucial is the first choice when doing discovery service, the keyword research, sitemap structure and website functionality is highly related to copywriting. When we start smaller it is easier to scale up rather than start bigger and scale down, this implies mostly to small businesses, however large organizations with enterprise teams have enough budget to cover copywriting at worldwide scale.


How long does it take to deliver the website to my ownership?

In just under 20 days we are able to launch your brand new website. For basic websites with ready content it takes up to 1 week, for larger more robust sites or eCommerce it can be from 1 - 2 months. It also depends on your cooperation.


Can I choose and use a theme for my website design with Webbona?

You generally have two choices, we create:

  • website design customize and tailored to your brand, or
  • we duplicate website design theme of your choice

We simply do not use, do not purchase, do not customize any 3rd party themes or templates.

We do design our own custom theme for you.

Your Design will be optimized for user experience and search engine, maximizing your competitive edge and enhancing your marketing strategy


Is it required to have WordPress Administration ?

We make updating your web content with WordPress, content management system, very intuitive, fast and manageable without annoying training - you no longer need a programmer to edit content.

But...

If you are in a very specific niche where standard WordPress web development procedures are not enough to handle your specific feature requirement you need for your website to be implemented ( API, custom coding, custom integration, etc. ) you most likely will not have the technical skills to maintain it over the time.

Plus...

The WordPress maintenance service from Webbona is still very popular among our partners. Why? Because even though WordPress is super client friendly CMS, you must put aside a lot of your free time to learn it. Instead you should be dedicated to your business and let us take care of your website. It comes with a way more advantages for you than doing it yourself, because we cover and handle the website maintenance 1000% better than you could after 2 years of constant learning. You don't believe, do you? Have a look at our website pricing whether you can handle all of this or not.


Why partner with Webbona for website design services?

The websites we build are original, capturing your branding, and innovative sites that drive results, although the primary website industry we focus is service-based businesses ( SMBs small and medium-sized business ), we partner with a range of other industries, including marketing, finance, fitness, and more.

Get a performance-driven website for your business

We create websites for sole proprietors, small and medium-sized companies, for startups  who require to create a quality and modern website on professional level. Websites are often a considerable expense, not with us! We have scalable pricing based on your requirements.


How does Webbona design websites?

Having a creative brief with you is the first step that will help us wireframe an appealing design.

The next step of the web page design process defining the project scope. By defining the scope of your project, such as the timeline of your project, the total number of web pages, features you want in your website, etc. will help us achieve your business goals

UX/UI stage is where we explain the relationship between all the website pages and make the updates according to the desired goals.

We must add value to the website by creating the content. Besides driving engagement, website content also boosts site visibility for SEO.

This would allow is have a framework for developing the website foundation. We develop your site in WordPress with Oxygen Builder.

After successful launch of your project we continuously perform testing, add new content, elements, update the message to make the website better and more productive. This comes with the WordPress Administration plan


How do I know which offer is right for me?

We can help guide you! Schedule an online meeting with us and we'll figure it out based on your team's needs as well as your expected design volume and velocity. Let's find the best option, together. The offers are all flexible


What is your refund policy?

By policy, we don't accept refund requests on the sale of digital goods unless it's stated clearly on a published sales page. Here's why: Digital products are much different than physical goods. By returning a physical good to a seller, the merchant gets to keep the original value of that product. That is a complete opposite with digital items, a return is a total and complete loss to the merchant, especially when the digital product is downloadable or for example an online course, it has been "consumed.”

It is a precaution from bouncing in and out. We hope you can understand.

So instead of requesting a refund, we invite you to ask questions. Send follow ups. Get the information you need to attain the goals you want. This will help us make better service and improve our offered products.


How can I get a proposal for my project?

If you're looking for a Website designers and developers, please send us an email first with a quick summary of your project or ask for an RFI ( Request For Information ) /RFP ( Request For Proposal ). We usually reply within 24 hours to schedule a meeting and ask any immediate questions. During our first call, we will ask a lot of easy questions about your project goals, budget, timeline, and other essential details. If necessary we are ready to sign NDA, we always treat all client conversations as confidential.
We do estimate the project cost as precisely as possible before we start. We may also request various documentation such as a design brief, project requirements, past designs, etc. (if applicable )

Do you work with startups?

As a Europe based Digital Art and Design agency, we partner with startups big and small all the time. What can be better than helping founders bring to life ideas the world has never seen before? We enjoy a fast moving environment that challenges our skills and process. The ultimate achievement for us is seeing our startup clients grow and take over the world.

How much does it cost to hire you for a project?

Our pricing is directly related to the project scope, timeline, deliverables, and team composition. When the scope isn’t set in stone, or the project is very dynamic, we prefer engaging on a time and materials basis where you pay us for the time spent. However, most of our engagements are fixed price contracts. In this case, we’ll give you a detailed proposal after learning as much as possible about your project. All estimates are either fixed for certain tasks or calculated based on the hourly rates and the number of hours we think the job will take.
Please email us to get a quote.
For general pricing:

I have a question about your offered Services

You can find frequently asked questions and answers related to each service almost on every our page, and FAQ page, if the details provided on our website does not sufficient and you could not find the answer, you can always get in touch with one of our team members, send a direct email, or book a meeting.


How it works - services

We are flexible, adapting to almost any project type and collaboration model. While each design engagement is unique, we always go through the following general key phases:

  • First, request a complimentary service estimate and see if your project is suitable and fit for Webbona expertize
  • Our team member will contact you to discuss estimates, commission structure, and the project requirements
  • Upon both parties agreement, our project manager will coordinate every detail

Why am I having difficulty viewing your site?

You may have issues viewing our website because of your browser. Please note the website performs best on the latest version of Google Chrome. If you are having issues viewing Webbona's site, it is possible that you are experiencing a caching issue and need to clear your browser cache or by checking your network connection. Report it and send us a message about the issue spotted.


Payment Options for services

Upon choosing your service and after agreement we ussually send a customer email invoicing - bank transfer, or stripe and paypal depending on the offer you choose.